It might be possible that the controller is shutting the motor down at 24 Volts instead of 22.5 Volts due to variable tolerances of the components in the controller.
What I recommend to do next is plug the battery charger into the cart and then into the wall. Now with the wheel propped off of the ground so it spins freely see if the motor runs with the charger plugged into the cart and wall at the same time.
If the motor does not spin during this test them leave the charger plugged in for an hour or two to top off the battery pack and try the same test again with the charger plugged into the scooter and wall at the same time.
If the motor can be made to spin with the charger plugged in, then that points towards a faulty battery pack.
Please let us know how it goes.
Please let us know how it goes.
bergdog
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