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How do I place an order?
Do you accept international orders?
What type of payments do you accept?
Do you offer free shipping?
When will my order ship?
When will I receive my order?
What if the part I ordered did not solve the problem?
What should I do if I ordered the wrong part?
What if I receive damaged parts or a mis-shipment?
What if my order was returned due to an incomplete or incorrect address?
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How do I return an item?
When will my return be processed?
How long do refunds take to go back on my card?
Parts Locating Help
Locating Batteries For Unknown Models
Locating Chargers For Unknown Models
Locating Tires & Tubes For Unknown Models
How To Read Tire Sizes
Troubleshooting Wizard and Guide
Electric Scooter Troubleshooting Wizard
Electric Scooter Troubleshooting Guide
Scooter Does Not Run
Scooter Only Runs For A Few Minutes
Scooter Runs At Full Speed Continuously
On/Off Switch Position When Charging The Battery
Charger Light Stays Green When Charging
See all 11 articles
Custom Project Parts Guides
Motor and Gear Ratio Guide and Calculator
Battery Pack Ride Time Estimation Calculator
Basic Electric Scooter & Bike Wiring Schematic
Parts Installation Guides
Tire and Tube Installation Guide
Battery Pack Wiring Guide
Chain Master Link Installation Guide
Battery Charger Connection Best Practices
Parts Testing Guides
Battery Charger Testing Guide
Fuse Testing Guide
Package In Transit Questions
USPS Package Tracking Shows "In Transit, Arriving Late"
USPS Tracking Shows "Shipping Label Created, USPS Awaiting Item" or "Shipment Received, Package Acceptance Pending"