Shipping Times: Orders placed with USPS First-Class and Priority Mail or FedEx and UPS Ground shipping options are usually shipped within one to three business days. Factors such as unusually high order volumes and orders placed on holidays may delay the usual shipping time of your order.
Email Confirmations: If an email address is provided when the order is placed then we will email you a receipt after the order was placed, and then a tracking number after the order has been shipped. We receive several returned emails every day due to typos made in the email address, so if you do not receive order confirmation and tracking number emails from us then a typo in the email address is most likely the reason why.
Express Shipping: If you would like to receive your order faster than the standard delivery time we offer FedEx and UPS 3 Day, 2nd Day, and Next Day shipping options during checkout. Orders placed on weekdays before 12 pm noon Pacific Time with these shipping options will ship out on the same business day if possible. If same-day express order shipping is not possible due to circumstances out of our control then we will contact you before 5 pm Pacific Time on the same day that the order was placed to let you know. Express shipping orders placed on weekends and holidays are treated as orders placed before 12 pm noon Pacific Time on the following business day.
Contact Us: Please feel free to submit a Support Ticket if you have any questions about your order and we will be glad to help.