Sometimes packages are returned back to us by the shipping company due to an incomplete or incorrect address entered when the order was placed. This can often be caused by making a mistake or typo when placing the order or by not entering the apartment or unit number of the address.

In this case the shipping company will not reship the package for free, and will charge the same amount to reship the package that they charged when the order was placed. We will need to collect a reshipping fee to resend your order to the correct address.

Please Click Here to pay for the reshipping fee. Make sure to enter the correct shipping address in the shopping cart when placing the reshipping fee order.

If you experience any problems when paying for the reshipping fee please create a Support Ticket to let us know so that we may help you.